When your website hosting supplier offers live chat support, you are able to speak with an agent in real-time and find out helpful information or get a problem resolved in a very timely manner. The basic advantage of using chat as an alternative to calling to talk with a live person is that you will need just a computer with access to the web, which means that you will not pay any charges in case you are in a different country or state. Furthermore, it will be a lot easier to copy and paste information like domains, usernames or error messages i.e. details which are sometimes difficult to provide to the other party over the phone. The live chat is also a faster way to contact your website hosting supplier's support crew in comparison to using a ticketing system. Last, but not least, in case some issue requires a bit more time to be taken care of, you're able to do something else while you wait for assistance on the live chat, which means that you won't waste time - something that's not possible if you are on the phone.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all cloud hosting service that we offer and we're able to help you with almost everything live. If you don't have an account with us yet, we will give you more details about the packages so as to help you to get the most appropriate package. If you are an existing customer, we will be able to assist you with any billing or general issue as well as with various common technical issues, for instance an e-mail address setup in a desktop e-mail client. In case you cannot give us a call for whatever reason or you are in a country where we do not have a local telephone number, our live chat will be the best choice to get in touch with us. Certainly, some troubles require additional time to analyze and test, so you will need to open a ticket to our technicians, still, we're able to save your time and assist you with quite a lot of problems on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is accessible every day, even on holidays and weekends. It's the most effective way to find out more details about our Linux semi-dedicated servers if you do not have an account yet or to get a problem resolved if you are a client and our customer support agents will assist you quickly no matter what time of the day you join our chat. In case you are hesitating which package is more appropriate for your sites, in case you need a piece of advice whether you should acquire a certain upgrade and how to obtain it or in case you have problems installing an email account on your computer system, you can get in touch with us and we'll give you the necessary info instantly. The live chat is accessible even after our telephone lines are off for the day, which means that if you have an account here, you can be certain that you will always receive quick assistance with any question or problem that shows up.