Phone Support in Cloud Hosting
In case you decide to buy one of our cloud hosting service, you'll be able to get in touch with our support team over the phone for 14 hours per day. We can assist you in choosing the most suitable plan for your web sites because we believe that it's better to discuss this kind of matters with a live person. In case you already have an account, we are able to help you with any sales/billing questions and / or general matters, even with some technical problems which do not involve a lot of time or escalation to an administrator since it will be better to open a ticket for time-consuming issues and have all the communication in a single place. We have phone numbers in the US, the UK and Australia, so you will be able to call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hrs daily as part of the support services for each and every semi-dedicated server package that we supply. Due to the fact that some issues are more complex and time-consuming, you will need to open a support ticket if you come across such a problem, but for all of your general, billing or small-scale technical issues you can always give us a call and we'll assist you without delay so as to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out whether you can host your internet sites on our leading-edge cloud platform or you're able to receive any other general info on our semi-dedicated solutions. We now have local numbers in the United States of America, Great Britain and Australia along with an international number, which means that you can call the one which is nearer to where you live.