Customer Support Channels
A 1–hour Response Guarantee
Giving good quality support on time is our main priority, so that we backup each cloud hosting service plan with a 1–hour ticket response guarantee. The moment you post a ticket or send us an e–mail, our customer technical support crew will try all they could do to supply the most appropriate remedy for your case and to provide you with information quickly.
A Top–quality Support Service
Our assistance service is offered by a crew of trained specialists who are ready to answer to your issue immediately. It is easy to communicate with the tech support team staff by opening a help support ticket from your Hosting Control Panel or by sending us an e–mail. On working days, you may also call us on the telephone or use the live chat option.
An Intuitive Help Section
If you wish guidance while performing tasks within the Control Panel, you could always press the Help key and track down your question in the set of articles that will show up. We have as well turned lots of the articles into training videos. The catalogue of video tutorials will come up if you pick the Videos press button present on the top right.