1 hour ticket response
Pueblo West Host’s team of tech support engineers is dedicated to supplying quick answers to each of your questions. We’ll review your support ticket the second it has been delivered and will reply back with a solution to the problem within less than 60 minutes after the client support ticket submission. As a matter of fact, our average client support ticket response time is 20 minutes.
A Premium–Quality Client Care Service
Our customer care team members possess considerable experience in the cloud hosting service world and are trained enough to find a quick answer to your problem. If, however, the problem at hand is not within the competency of a support technician, the tech support ticket will be sent to a programmer or sysadmin for further assistance.
An Intuitive Help Center Section
In the Hosting Control Panel you will find an intuitive Help Center section where you can get quick tips on how to use our web hosting services. You can see the answers to your queries in our F.A.Q. section, find more hints in the web hosting account administration articles or watch the how–to video tutorials.